How to Fix Call of Duty: Mobile Network Error – 2022 Guide

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Call of Duty: Mobile

Call of Duty: Mobile enjoys a great popularity among mobile game players. It brings a heady mix of action, both in multiplayer and battle royale gameplay. Despite its marvelous success, there are some bugs and glitches that can infuriate players. One of the notorious issues is that players will frequently receive the network error, which makes the game unplayable. Though it seems a little tricky to solve the problem, you still will make it by trying the fixes in the post.

How to fix the network error

The network error in Call of Duty: Mobile, whether it’s 4,28 or 3007, may be caused by your weak network connection or it’s just a server issue that you can’t do anything rather than wait for the patches. To pinpoint the issue, try the methods below.

  1. Check the server status
  2. Restart your router & modem
  3. Restart the app
  4. Clear your app’s cache
  5. Reboot your device
  6. Update the app
This post covers some basic troubleshooting which may also help you fix other common errors such as Authorization error.

Check the server status

To isolate the problem, you need to first check if there is an on-going server issue. It could be that the server is currently down or the server is under maintenance. You can either visit the game’s official Twitter account or simply search online to check if there are any reports on the server connection issues.

If the server is functional, then the problem might be from your end. Read on to find out how to solve your problem.

Restart your router & modem

As Activision suggested, you should play Call of Duty: Mobile over a Wi-Fi network rather than on a cellular or data connection. But sometimes your Wi-Fi connection may be weak, in this situation, you need to restart your router & modem. What you can do is unplug your router and modem, then wait at least 10 seconds and then plug your router and modem back in. Then connect your phone to Wi-Fi and start Call of Duty: Mobile to test if the problem went away. If your problem persists, don’t worry. Below are other methods you can try.

Rebooting might only be a temporary solution. If you’re using an old router, consider upgrading to a better gaming Wi-Fi.

Restart the app

Whenever you have issues with starting an app, perform some basic troubleshooting such as doing a simple restart as chances are there are random bugs. The same applies when you receive the network error when attempting to play Multiplayer in Call of Duty: Mobile. What you can do is simply exit the game app and open it again to check if your game is loading normally.

Doing a restart can also fix issues with certain features such as the voice chat not working.

If your problem persists, try the next fix below.

Clear your app’s cache

Your apps store bits of information in order to improve your experience using them. But overtime, your phone may collect some files that you don’t necessarily need, which takes up a certain amount of space on your device. Therefore, we suggest you clear out those files and your problem may be solved. Below is a short guide on how to do this on an Android phone.

1. Open the Settings app (the gear icon) on your device.

2. Go to your apps. Yours may be called Apps, Apps & notifications, App Manager, or Manage apps depending on your device. Below is the screenshot from my device and in the Settings app, it’s called Apps & notifications.

how to clear cache on Call of Duty: Mobile

3. Tap Call of Duty: Mobile. (Apps are listed in alphabetical order. )

how to clear cache on Call of Duty: Mobile

4. Tap Storage.

how to clear cache on Call of Duty: Mobile

5. Tap Clear Cache.

how to clear cache on Call of Duty: Mobile

If clearing the app cache doesn’t help, move on to the next fix.

Reboot your device

Restarting your device generally corrects any glitches that may have arisen. Therefore, when you receive the network error when playing Call of Duty: Mobile, simply press the power button for several seconds and tap Restart, and then wait for your device to reboot. (The onscreen power menu options might vary slightly depending on your device. )

how to restart a phone

After the reboot, open your game app. If you still receive the network error, proceed to the next fix.

Update the app

App updates usually come with bug fixes and may also bring you new features. Therefore, we recommend you check if there is an update available on a regular basis. Below are the steps you can follow.

1. Open the Play Store app.

2. Tap ? at the top of the screen.

how to update Call of Duty:

3. Select My apps & games.

how to update Call of Duty:

4. Under the Installed section, find the Call of Duty: Mobile app and tap the Update button if available.

how to update Call of Duty:

After installing the updates, open your game app and you should be able to play your Multiplayer.

Other tricks & tips on playing CoD Mobile

Call of Duty: Mobile does look great on phones and tablets, which attracts lots of players into it. But in order to enjoy the game to the fullest, you would need to know some awesome in-game features. While finding them requires some skills or patience, you’ll find it saves you hassle by taking the tips listed below.

  1. How to set /change your avatar
  2. How to change the character name
  3. How to add friends

How to set /change your avatar

Having your own unique profile picture is the first step:

1. At the top left of the main screen, tap your name.

2. Tap the second tab to open Player Profile. Then tap your current avatar to see all available avatars.

how to change avatar in Call of Duty: Mobile

3. Under the AVATAR tab, tap the avatar you want to use and tap Show.

how to change avatar in Call of Duty: Mobile

Don’t want to use any of the avatars on the list from the in-game settings? Then set your own in-game avatar to your Facebook avatar by following the steps below:

1. First, you’ll need to link your Facebook account to Call of Duty: Mobile. Simply tap the gear icon at the top of the screen to open SETTINGS.

how to link Facebook account to Call of Duty: Mobile

2. From SETTINGS, tap LINK.

how to link Facebook account to Call of Duty: Mobile

3. Tap FACEBOOK.

how to link Facebook account to Call of Duty: Mobile

4. Enter your Facebook account info and tap Log In.

how to link Facebook account to Call of Duty: Mobile

When your Facebook account is linked successfully, your profile picture will be synced with your Facebook’s. To customize it, simply change your own Facebook profile picture from the app and the game servers will automatically retrieve the latest picture in a few hours and will update the same for your game account.

How to change the character name

Character names can be changed once every three days, which will cost you a Rename Card in your inventory. If you don’t have one, buy one from the store with 500 CP (Credit Points).

To check how many CoD points you’re having, simply find the CP icon located on the top left of the main screen.

how to check the CoD Points I am having on Call of Duty Mobile

If you don’t have enough COD Points, you’ll need to purchase them from the Store.
(COD Points are an optional currency you can buy with real-world money in Call of Duty: Mobile and are used to purchase various items in the Store, including Weapons Experience Cards used to level up your Weapons. )

Buy COD Points from the Store

1. At the bottom left of the main screen, tap STORE.

how to buy COD Points in Call of Duty: Mobile

2. Select COD POINTS from the left pane. Then select your preferred purchase plan.

how to buy COD POINTS in Call of Duty: Mobile

3. Follow the on-screen information to add your payment method.

how to buy COD Points in Call of Duty: Mobile

As shown on the screenshot above, there’s an option to redeem Google Play Gift Cards. If you don’t have one, you can buy it from Amazon.
(Google Play gift cards can be used to pay for apps, music, and more. )

Google Play Gift Card

Get a Rename Card with COD Points

1. At the bottom left of the main screen, tap Store.

how to buy COD Points in Call of Duty: Mobile

2. Select CARDS from the left pane and then tap Rename Card.

how to buy a Rename Card in CoD Mobile

3. Tap the button 500.

buy a Rename Card in Call of Duty: Mobile

4. Tap 500 for confirmation.

buy a Rename Card in Call of Duty: Mobile

Then you can follow the on-screen instructions to claim a Rename Card.

Change your character name with the Rename Card

Now you’ve got a Rename Card, so you’ll be able to change your character name:

1. At the top left of the main screen, tap your name.

2. Tap the second tab to open Player Profile. Then tap the edit icon next to your current display name.

how to change character name in Call of Duty: Mobile

3. Enter your new name and then tap the CHANGE button to save the changes.

how to change character name in Call of Duty: Mobile

How to invite & add friends

Nothing triumphs the thrills of being able to play Call of Duty: Mobile with your friends. But how to invite and add friends? Here we’ve got you covered.

To invite a friend:

1. Tap the friends icon at the top of the main screen.

how to add and invite friends on Call of Duty: Mobile

2. Under the SOCIAL FRIENDS tab, tap the INVITE FRIENDS button on the bottom-right corner of the screen.

3. Select the social media where you would send invitations. Select friends that you want to play Multiplayer with. Then they will receive an invitation link. Ask your friends to click the link and they will be directed to the gameplay.

how to invite friends on Call of Duty: Mobile

To add a friend:

1. Tap the friends icon at the top of the main screen.

how to add and invite friends on Call of Duty: Mobile

2. Tap ADD FRIENDS, then enter your friend’s name or ID into the box and tap SEARCH.

how to add friends on Call of Duty: Mobile

After you’ve added your friends to the friends list, you can easily invite them to a match next time.

So these tips to unlock awesome features in Call of Duty: Mobile. I hope you can get a fascinating gaming experience after reading this post!

By Sammi Liu

As a writer at supereasy.com, Sammi is dedicated to writing how-to guides. She feels inspired when her articles can help readers solve their problems or cover what they need. When she's not writing, she would go biking, practice yoga, and spend time with her plants.

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