Terms of Service

Welcome to Supereasy.com!

These Terms of Service (“Terms”) govern your access to and use of the website Supereasy.com, including any content, functionality, and services offered on or through it (collectively, the “Service”). The Service is owned and operated by Easeware Technology Limited (“Company,” “we,” “us,” or “our”).

Please read these Terms carefully before you start to use the Service. By accessing or using the Service, you accept and agree to be bound and abide by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms or the Privacy Policy, you must not access or use the Service.

In This Document

1. Description of Services

Our Service provides a suite of online tools, which include, but are not limited to:

  • People Search Tools
  • AI-Powered Creative Tools

We reserve the right to withdraw or amend our Service, and any service or material we provide, in our sole discretion without notice.

2. Eligibility and Acceptance

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to use the Service. By using the Service, you represent and warrant that you meet this requirement.

3. Account Registration and Security

While certain features of the Service may be accessed as a guest, utilizing our premium AI-Powered Creative Tools beyond the initial free trial requires you to register for an account.

You must notify us immediately at support@supereasy.com if you suspect any unauthorized access to your account. We reserve the right to suspend or terminate accounts that provide inaccurate information or are suspected of unauthorized use.

You agree to provide accurate, current, and complete information during the registration process.

You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

4. CRITICAL RESTRICTIONS ON USE OF SEARCH TOOLS (FCRA NOTICE)

Supereasy.com is NOT A CONSUMER REPORTING AGENCY as defined by the Fair Credit Reporting Act (15 U.S.C. ยง 1681, et seq.) (“FCRA”). The information provided by our Search Tools has not been collected in whole or in part for the purpose of furnishing consumer reports, as defined by the FCRA.

ACCORDINGLY, YOU ARE EXPRESSLY PROHIBITED FROM USING ANY INFORMATION OBTAINED THROUGH OUR SEARCH TOOLS for any purpose regulated by the FCRA, including but not limited to:

  • Eligibility for credit or insurance.
  • Employment purposes, including hiring, promotion, reassignment, or retention decisions.
  • Tenant screening or housing decisions.
  • Assessing risk associated with a business transaction.
  • Any other personal or business transaction where FCRA compliance is required.

Using our data for any of these purposes may subject you to significant legal penalties under the FCRA. You agree to indemnify, defend, and hold harmless the Company and its affiliates from any and all claims, damages, and liabilities arising from your violation of the FCRA or this section.

5. User Conduct and Acceptable Use

You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Service. Prohibited behavior includes, but is not limited to:

  • Illegal Use: Using the Service for any purpose that is illegal or prohibited by these Terms.
  • Harmful or Abusive Content: Uploading, creating, or distributing content that is defamatory, obscene, pornographic, abusive, harassing, violent, or that promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Non-Consensual Content: Using our AI Tools to create images of any individual without their explicit consent, especially in a manner that is deceptive, misleading, or pornographic (e.g., “deepfakes”). You represent and warrant that you have all necessary rights and permissions from individuals depicted in any content you upload.
  • Infringement of Intellectual Property: Uploading content that infringes upon any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party.
  • Data Mining: Using any automated system, such as “robots,” “spiders,” or “offline readers,” to access the Service in a manner that sends more request messages to our servers than a human can reasonably produce in the same period.
  • Interference: Taking any action that imposes an unreasonable or disproportionately large load on our infrastructure, or that could damage, disable, or impair the Service.

Violation of this “Acceptable Use” policy may result in the immediate suspension or termination of your access to the Service.

6. User-Generated Content and Our License to Use It

a. License Grant to Us: By uploading User Content, especially for use with our AI Tools, you grant the Company a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, host, store, cache, reproduce, modify, and create derivative works to operate the Service and improve the AI models.

b. Ownership and Commercial Rights: You retain all of your ownership rights in your original uploaded User Content. Your rights to use the AI-generated outputs depend on your account tier at the time of generation:

  • Personal Use (Free and Standard Accounts): If you are using our free trials, or free credits with no subscriptions or credit packs, Super Easy grants you a limited, non-exclusive right to use the AI-generated outputs for personal, non-commercial purposes only.
  • Commercial Use (Eligible Subscriptions): If you have an active subscription to one of our designated commercial plans (as outlined on our Pricing page), or have active purchased credit packs, Super Easy grants you the right to use the generated outputs for commercial purposes, subject to your compliance with these Terms and assuming you hold the legal rights to any original inputs you provided.

Please note that due to the nature of machine learning, AI-generated output may not be strictly unique across users, and we cannot guarantee that another user will not generate similar content.

7. Fees, Payments, and Refunds

Super Easy offers premium AI generation services through one-time credit purchases and recurring monthly subscriptions.

a. Payment Processing: All payments are processed securely through our third-party payment provider, Stripe. We do not store your full credit card information on our servers. By providing a payment method, you authorize us (via Stripe) to charge the applicable fees to your designated card.

b. Subscriptions and Recurring Billing: If you enroll in a recurring monthly subscription, you authorize automatic charges to your payment method at the beginning of each billing cycle. You may cancel your monthly subscription at any time through your account dashboard. Cancellations take effect at the end of your current paid billing cycle, and you will retain access to premium features until that date. We do not provide prorated refunds for mid-month cancellations.

c. Credit Packs: One-time credit purchases are added to your account balance immediately upon successful payment. Credits are non-transferable, cannot be exchanged for cash, and must be used in accordance with the expiration terms (if any) stated at the time of purchase.

d. Price Changes: We reserve the right to modify our pricing at any time. Any price changes to existing subscriptions will be communicated to you in advance and will take effect at the start of your next billing cycle.

e. Refunds: We want you to be satisfied with our AI tools. If you experience technical issues or are unhappy with your purchase, you may request a refund by contacting us at support@supereasy.com within 7 days of your transaction. Refunds are granted at our sole discretion and, if approved, will be processed back to your original payment method via Stripe. Please note that the value of any used credits or generated content may be deducted from the refunded amount.

8. Intellectual Property Rights

Other than your User Content, the Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Except as explicitly outlined in Section 6 regarding the commercial use of AI outputs for eligible paid users, you are granted a limited, non-exclusive, non-transferable license to access and use the Service for your personal, non-commercial use only, subject to these Terms.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICE.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

  • THE INFORMATION PROVIDED BY THE SEARCH TOOLS WILL BE ACCURATE, COMPLETE, OR UP-TO-DATE.
  • THE RESULTS GENERATED BY THE AI TOOLS WILL MEET YOUR EXPECTATIONS, BE FREE FROM ARTIFACTS, OR BE ACCURATE REPRESENTATIONS.
  • THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

10. Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SERVICE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User Content, any use of the Service’s content, services, and products other than as expressly authorized in these Terms.

12. Governing Law and Dispute Resolution

a) Governing Law: These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (“Hong Kong”).

b) Dispute Resolution: Any dispute, controversy, difference, or claim arising out of or relating to these Terms, including the existence, validity, interpretation, performance, breach, or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted.

c) Arbitration Details: 

The law of this arbitration clause shall be Hong Kong law.

The seat of arbitration shall be Hong Kong.

The number of arbitrators shall be one (1).

The arbitration proceedings shall be conducted in English.

13. Changes to the Terms of Service

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Service following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes.

14. Contact Information

To ask questions or comment about these Terms of Service, please contact us at:

support@supereasy.com

Last Updated: October 17, 2025