How to Fix Uber Eats Promo Codes Not Working/Not Eligible

When you’re trying to get a free meal with a Uber Eats promo code you just found out, the last thing you want to see is Uber saying you’re not eligible. Well, we’ve all been there. But still, the question needs to be asked: Why exactly is the code not working? Also, what should we do when the code doesn’t work?

Get Uber Eats Coupons with Coupert

Simply add Coupert to your browser and you’ll see all the coupons.

Get Coupert

Why is the promo code not working

So far we’ve learned that in some scenarios the promo won’t work, such as:

  • The code has been applied
  • Code is invalid/expired
  • Too many requests
  • Account not eligible for the promo
  • Code can’t be activated on this device

The first two are self-explanatory: the code has been used or doesn’t even exist. But more often you’ll be seeing the last two prompts. So what do they mean exactly?

Why am I not eligible for Uber Eats promo?

Sometimes the prompt would say: This account is not eligible for promotions. Be advised eligibility is also a factor when applying the code. If the code only applies to first time purchase, you might run into issues when using your main account. Also don’t forget, promo codes can be tricky: in some cases they only apply to specific items or regions. Uber Eats sends these emails all the time just to win back customers.

Code can’t be activated on this device

The prompts might read: promotions cannot be applied using your current device. Though the message suggests there’s something wrong with the device, it’s more likely an account issue.

According to other users, this could be triggered when you registered multiple accounts (or same bill info on another account). Also, you might see this error when your tried to redeem a one-time promo on the same account.

However, if you believe it’s not your fault, you should contact the Uber support.

What to do when the code doesn’t apply

OK, so the code you entered is not working. Maybe it’s your code, or maybe it’s your account. But instead of giving up, there’re still something you can do to get a free/cheaper meal:

1. Get the latest working code with Coupert

When the coupon you found doesn’t work, you need to double-check your source or face the fact that you might need another code. If you’re tired of searching and just want the latest working code asap, you should definitely try Coupert. It’s a powerful browser extension that helps you hunt and verify promo codes automatically and get cashback on every order. And the most important thing is, it’s 100% legit.

  1. Add Coupert to your browser.

  2. Open Uber Eats and click the Coupert icon at the top right corner.

  3. Then you will see all the available promo codes. (Additionally, for each order Coupert gives you certain amount of cashback. Once the cashback reaches $10, you can cash out to PayPal.)

If you’re on mobile and can’t install Coupert, you can go to the Driver Easy Coupon site. There you’ll always find the latest Uber Eats special offers easily & quickly.

2. Become a new customer

We all know that Uber Eats offers a first time purchase discount, usually around 20 to 25 dollars. So you can “become a new user” and take advantage of this offer. Normally a new account means a new phone number. If you don’t have one available, take a look at Textnow, a free phone service that can give you as many numbers as you want.

More ways to save money on Uber Eats

Many users know that they can use promo codes to get a discount at check out. In fact, aside from promo codes, there’re actually some other ways you can save on Uber Eats. If you’re a Uber Eats regular, it’s definitely worth spending some time on these hacks.

1. Use a Cash Back App

Cash back apps are not something new to life hackers. They can give you rebates on virtually every order.

If you’re not so famished at the moment, you might want to sign up for a cashback website before placing the order. Websites like Extrabux offers up to 30% of your purchase price back when you buy from one of 10,000+ participating stores. To start getting cash back on your normal purchases, just sign up for free and start shopping.

how to earn Extrabux cashback

2. Refer a friend

You could get more discounts through referring friends. Invite others to Uber Eats and when they finish the first order, both you and your friends can get a promo. You can find your personal Uber Eats referral promo code by opening the Uber Eats app, tapping on the profile icon at the bottom right and then tapping on FREE FOOD.

And there’s actually a trick for this: Sometimes we might not be able to just “refer a friend” when we feel like it. But with free phone services like Textnow, you can always refer a “friend”.

3. Sign up for Eats Pass

If you enjoy Uber Eats and want to save some extra money on your every order, give Eats Pass a shot. Eats Pass is an upgrade plan of Uber Eats. It’s where you pay a monthly fee for benefits, including but not limited to:

  • Unlimited free delivery on eligible restaurants/orders
  • Save 5% on specific orders
  • Exclusive perks from nearby restaurants

By Marcus Liang

As a writer at, Marcus possesses a special insight about computer issues and life hacks. In the quest of personal fulfillment, he writes handy tutorials and shares fresh information to help improve people's lives. In his free time, he dabbles with programming and web-developing.

Failed to load the Search bar. Please refresh the page and try again.
Click here to reload