Tech

[Solved] Google Drive Not Syncing

As a file storage and synchronization service developed by Google, Google Drive allows you to save files online and access them easily. But sometimes problems like not syncing arise. If you’re encountering this issue, don’t worry. You’re definitely not alone. In this article, we’ll guide you to fix the Google Drive not syncing issue.

Try these fixes:

You might not need to try them all; simply work your way down the list until you find the one that works for you.

  1. Run Backup and Sync as an administrator
  2. Disconnect and reconnect your Google Drive account
  3. Pause and resume Backup and Sync
  4. Restart Backup and Sync
  5. Allow your apps through Windows Firewall
  6. Upgrade your Google storage
  7. Reinstall Backup and Sync

Fix 1: Run Backup and Sync as an administrator

Granting an application with administrative rights can solve many issues. So to fix the Google Drive not syncing issue, the first step you’re recommended to take is to run the application, Backup and Sync from Google as administrator.

Here’s how you can do this:

1) In the Search box, type backup and sync. Right-click on Backup and Sync from Google from the results and select Run as administrator.

run backup and sync as administrator

Now you’re running it as an administrator. Check if this does the trick. If it does, you can always run it as administrator by following the steps below:

1) In the Search box, type backup and sync. Right-click on Backup and Sync from Google from the results and select Open file location.

always run backup and sync as administrator

2) When the window appears, right-click on Backup and Sync from Google and select Properties.

always run backup and sync as an administrator

3) Select the tab Compatibility and check the box Run this program as an administrator. Then click Apply > OK.

always run backup and sync as an administrator

After applying the changes, the issue should be resovled. If not, don’t worry. You can move on to the next fix.


Fix 2: Disconnect and reconnect your Google Drive account

When your Google Drive is not syncing, there is a possibility that your account is not connected properly. So you should try disconnecting and reconnecting it. To do so, you can follow the steps below:

1) In your Windows taskbar, click on the Backup and Sync from Google icon.

2) Click on the three verticle dots icon and select Preferences.

3) From the left pane, click Settings. Then in this section, click DISCONNECT ACCOUNT.

disconnect account backup and sync

4) Click DISCONNECT.

disconnect backup and sync account

5) After this, you’ve disconnected your account.

6) To reconnect your account, simply click on the icon from your Windows taskbar and sign in again.

After you’ve signed in, try uploading your files again.


Fix 3: Pause and resume Backup and Sync

Uploading files especially the large ones would take it longer for the server to respond. So you can pause it for a while and then resume the process.

1) In your Windows taskbar, click on the Backup and Sync from Google icon.

pause backup and sync

2) Click on the three verticle dots icon and select Pause.

pause backup and sync

After making these changes, the syncing would be paused now.

3) To continue uploading the files, repeat the steps above but remember to choose Resume instead of Pause.

If you’ve done these for multiple times and still it’s not syncing, try the next method.


Fix 4: Restart Backup and Sync

Quitting and restarting Backup and Sync has proved to be working for many users. So here you can give it a shot.

1) In the Windows taskbar, click on the Backup and Sync icon.

2) Click on the three verticle dots icon and select Quit Backup and Sync.

quit backup and sync

After you’ve quit Backup and Sync for some minutes, sign in again and start uploading your files to check if the issue is fixed.


Fix 5: Allow your apps through Windows Firewall

Sometimes Windows Security may block your game from running because your system views Google Drive and Backup and Sync as unauthorized.

virus and threat protection unauthorized changes blocked

So if this is your case, you need to manually add them to the list of allowed apps to prevent them from being blocked.

To do so, you can:

1) In the Search box, type windows security and click Windows Security from the results.

allow an app through windows firewall

2) Select Virus & threat protection from the left pane. Scroll down and under the Ransomware protection section, click Manage ransomware protection.

allow an app through windows firewall

3) Switch the Controlled folder access setting to On. When a window pops up asking “Do you want to allow this app to make changes to your device“, click Yes.
Then click Allow an app through Controlled folder access.

allow an app through winodws firewall

4) Click Add an allowed app > Browse all apps.

allow an app through winodws firewall

5) Till then, navigate to the Google Drive and Backup and Sync installation files and add it to the list.

Also, if you’re using any third-party anti-virus software, remember to check the settings to make sure that Google Drive and Backup and Sync are allowed through the firewall.


Fix 6: Upgrade your Google storage

Every Google Account starts with 15 GB of free storage. So if you’re trying to upload files beyond your storage limits, the syncing wouldn’t be continuing. So if that’s your case, you should consider upgrading your Google storage.

There’re two ways to buy more storage: buy a storage plan or upgrade to Google One.

Buy a storage plan

You can buy more storage within Google Drive, with two plans you can choose from—$1.99/MONTH for 100 GB and $9.99/MONTH for 1 TB. Note that Google Drive storage plans are non-refundable but you can cancel your plan so that it doesn’t automatically renew. Also, you can downgrade your plan based on your need.

How to downgrade a plan:

1) Go to the subscription page.

2) Click the rate on the plan you want.

3) Click Subscribe.

4) Check your email for the confirmation. On the start of the next month of your plan, the current plan will be downgraded to the one you’re choosing.

How to cancel a plan:

1) Go to the subscription page.

2) Under yoru current plan, click Cancel plan.

Canceled plans are non-refundable and can’t be transferred from on Google Account to another.

Upgrade to Google One

Google One is a subscription plan that gives you more storage to use across Google Drive, Gmail, and Google Photos. And with Google One, you get extra benefits and can share yoru membership with your family. For more information, visit the FAQ page.


Fix 7: Reinstall Backup and Sync

When your Backup and Sync app is not updated to the latest version or some files are corrupted, some problems like not syncing would arise. So to fix it, yo should uninstall it and then download and install it from the official website.

To do so, you can:

1) Press Windows logo key and R together on your keyboard to open the Run box.

2) Type appwiz.cpl and press Enter.

uninstall an app

2) From the list, find the app Backup and Sync from Google and right-click on it. Then click Uninstall.

uninstall backup and sync

3) When the dialog box appears, click Yes.

uninstall backup and sync

4) After uninstalling the app, go to the download center and click Download Backup and Sync.

download backup and sync

5) Follow the on-screen instructions to install the app and sign in again. After you’ve done all of these, you’re supposed to be able to sync your files.


So these are the fixes we’ve sorted out for the Google Drive not syncing issue. Hopefully, they work for you. If you have any ideas or questions, please feel free to leave a comment below.

Super Easy uses cookies to provide you with better services.
By continue using the website or clicking Close, you agree to our privacy policy and how we use cookies.