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It’s true that people search engines sometimes make our lives easier. But the safety concern they raise can’t be ignored — after all, who wants to know that their personal information is made public to the world?

And while some people finders provide an opt-out option, many people still find themselves having trouble getting their data removed. If you happen to be on the same boat, don’t worry. In this tutorial, we’ll show you how to once and for all protect yourself from data brokers.

Why is the opt out not working

Just when you think there’s at least a way to protect your online privacy, the last thing you want to know is opt-out doesn’t even work. This is not a single case—many people have had the same issue.

Ideally, when you apply for removal, your info gets deleted automatically. But some brokers would ask you to provide additional info to id yourself (and there’s no telling what they’ll do about that info).

Also, most of the brokers buy and collect data on a regular basis, so it’s possible your info gets picked up again in another data breach. Besides, which company would bother to maintain a function that does it no good.

To protect your and your family’s online privacy, you need the right tools and methods.

What to do when Whitepages opt-out doesn’t work

Here’re some measures you can take when the Whitepages opt-out isn’t working. Simply choose the one that suits you the best.

Method 1: Use DeleteMe to monitor & remove leaked info automatically

If you don’t have the time or patience to monitor your online privacy, you can give DeleteMe a try.

Being one of the best privacy solutions, DeleteMe excels as they hire human agents instead of automating the removal process. In addition to the targeted data brokers, the privacy experts also monitor and remove your info on other data brokers like Truthfinder, Intelius and Instant Checkmate.

Here’s how:

1. Go to the DeleteMe search page. Enter your name and city and hit Scan FREE.
   
2. Wait for DeleteMe to search all the people finder databases. Once done, it’ll show you all the leaked data it has found. To get the report, enter your email, check the consent box and click Reveal My Records.
   
3. You’ll need a subscription to see the leaked data. In the report you can see all the websites containing your info and how many profiles are removed. (DeleteMe scans the entire web for your info every three months.)
   

Method 2: Reach out to the support team

If Whitepages is the only service you want to remove your info from, try contacting the Whitepages support team at support@whitepages.com.

In the email, you should specify what kind of data you’re seeing and how you want it to be removed. You can also stress the importance of this matter and state consequences if it’s not handled properly.

Method 3: File a BBB complaint

BBB is short for Better Business Bureau, which is an NGO that helps consumers settle disputes related to sales, contracts, customer service, warranties, billings, and refunds. It accepts complaints even if the target company doesn’t belong to the Better Business Bureau.

Here’s how to file a BBB complaint:

1. Go to the official site of Better Business Bureau.
2. In the search box, type and search the data broker you want to complain against.
   
3. Complete the pop-up question let.
   
4. You’ll need to fill in your personal information. Once done, continue to the next step.
5. State your problem and select Desired Resolution. Once completed, proceed to the next step.
   
6. In the final step, you can review and submit your complaint. You can expect to hear from BBB very soon.