[2021 Tips] How to Fix TikTok No Internet Connection

Tiktok is crazy lit, and we just can’t get enough of the short videos. But lately many users start reporting no network connection error that keeps them from binge watching. If you’re also seeing this error, don’t worry. We’ve compiled a list of all the working fixes down below, try them and get your TikTok working right away.

Try these fixes:

  1. Check if TikTok servers are down
  2. Restart your TikTok app
  3. Reboot your network
  4. Clear the app cache (Android only)
  5. Check for TikTok updates
  6. Use a VPN

Fix 1: Check if TikTok servers are down

Before you start troubleshooting the issue, first make sure if it’s just a server issue. Unlike online games, TikTok currently doesn’t provide server status detecting, so you can go to Twitter and search if anyone is experiencing the same issue with TikTok.

But remember a server error doesn’t mean you can’t use TikTok. If Twitter suggests it’s a server issue, you can jump to fix 6 to change the server.

If there aren’t any signs of TikTok servers being down, you can continue to the next fix and troubleshoot your network.

Fix 2: Restart your TikTok app

The connection issue could be just a glitch in your TikTok app. This also happens if your network changed while opening/using TikTok. If that’s the case, a simple restart of the app should do the trick.

If you don’t know how, follow the steps below.

Android

  1. On your phone, tap to open Settings. Select Apps & notification and tap Apps.
  2. In the list, find and select TikTok. Then tap FORCE STOP.
  3. Now you can restart TikTok and test the connection.

iPhone/iPad

  1. From the bottom of your screen, swipe up slightly to open App Switcher. (if your phone comes with a home button, double-click it to bring up App Switcher.)
  2. You’ll see an overlapping view of all your open apps. Swipe to the right or left until you find TikTok. Swipe up on the app to stop it.
  3. Now you can restart TikTok and test the connection.

If this trick doesn’t give you luck, take a look at the next one below.

Fix 3: Reboot your network

Another easy fix for temporary network issues is rebooting the network. It doesn’t require too much work or technical skills. If you don’t know how, simply follow the guides below according to your network type.

If you’re using cellular/data

  1. Go to Settings > Airplane Mode and tap the slider to toggle on airplane mode. Then toggle it off after a few seconds.
  2. Now you should reconnect to the closest cell tower. Open TikTok and see if you can connect this time.

If you’re on Wi-Fi

If you have access to the network equipment, you can use the steps below to restart the router and modem.

  1. At the back of your modem and router, unplug the power cords.
    modem
    wireless router
  2. Wait at least 30 seconds, then plug the cords back in. Make sure the indicators are back to their normal state.
  3. Open your browser and check the connection. Once you’re back online, restart TikTok and check the connection.

If this fix doesn’t work for you, you can move on to the next one below.

Fix 4: Clear the app cache (Android only)

Apps on Android phones store bits of information to speed up the loading and save data. Over time, the collected files build up and might cause the app to malfunction. Some when you notice an app isn’t working properly, you might want to clear the cache.

  1. On your phone, tap to open Settings. Select Apps & notification and tap Apps.
  2. In the list, find and select TikTok. Then tap Storage and CLEAR CACHE.
  3. Now you can restart TikTok and see if you can load any videos.

If you’re still offline, take a look at the next fix.

Fix 5: Check for TikTok updates

You might not be able to connect when your app version is too old. This happens when server addresses are changed in an update. In this case, you’ll need to check for updates. In fact, you should always keep your apps up to date to avoid bugs and strange issues.

If you’re sure you’re using the latest version of TikTok, you can continue to the last fix.

Fix 6: Use a VPN

VPN is a proxy that redirects all your network traffic to another server, which will also protect your identity and give you a more stable connection. TikTok has lots of servers scattered around the world, meaning that you can use a VPN to bypass the faulty server you connected to.

But note that we don’t like free VPNs as they’re usually up to no good. Even a cheap subscription will give you decent speed and privacy protection.

And here’re some VPNs we recommend:


Hopefully this post helps you reconnect to TikTok. If you have any questions or ideas, feel free to drop a comment down below.

By Marcus Liang

As a writer at supereasy.com, Marcus possesses a special insight about computer issues and life hacks. In the quest of personal fulfillment, he writes handy tutorials and shares fresh information to help improve people's lives. In his free time, he's obsessed with programming and web-developing.

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