[SOLVED] PS4 Black Screen Issue


Have you ever found that your PS4 console can’t display anything on your TV or monitor, all of a sudden? You’re not alone. Many gamers have reported that they get this random black screen issue on PS4. The good news is, there are quite a few working fixes that have helped many solve this problem. You can try the fixes in the list below to fix your PS4 black screen issue:

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Power cycle your PS4 console

The first thing you should try, and the easiest thing to do, is to power cycle your PS4 console. It’ll likely fix a random, one-time black screen issue for you. Here’s how:

  1. Hold down the power button on your PS4 until you hear the second beep from the console. This will turn off your console completely.
  2. Unplug the power cable from the console, and leave it disconnected for at least 30 seconds.
  3. Plug the power cable back into your PS4 console.

If your tried to run a complete restart of your PS4 but it doesn’t solve your problem, you can try the next fix.

Check your HDMI cable or port

Another quick fix is to check your HDMI cable or port. If your HDMI cable or port is faulty, it’ll probably lead to a black screen issue.

You can use a new HDMI cable to see if you still get a black screen on your PS4. It your PS4 screen still displays nothing, try to plug your HDMI cable to a new port to see if it helps.

Disable HDCP on your PS4

A possible cause of black screen issues on PS4 is enabled HDCP. HDCP is designed to protect digital content from unauthorized duplication when data is transmitting via a few types of connection, including HDMI. If you get a black screen on your PS4 particularly when running apps, you should try disabling HDCP on your PS4. Here’s how:

You will need to install the 1.70 or later version of system firmware update to disable HDCP.
  1. Turn on your PS4 and go to Settings.
  2. Select System
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3) Uncheck “Enable HDCP” to disable HDCP on your PS4.

Repair your PS4

If the above fixes couldn’t solve your black screen issue, then you may need to fix your PS4. If it’s a hardware issue, such as corrupted HDMI port on your PS4, it’ll be difficult to fix it on your own.

If your PS4 is still under warranty, ask for assistance from Sony’s support team or the vendor you bought your console. You could also bring your console to a local repair shop for quicker process.

By Jonny Lin

Jonny, a Microsoft Certified Professional, is a technical writer and technology enthusiast. He believes technology should bring users satisfaction, not annoyance, so he writes to help people overcome their tech troubles.

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